Specialist in Jaguar Land Rover

Wantage 4x4 Limited is a car repair and servicing business located at Unit 8, W&G Estate, Faringdon Road, East Challow, Wantage. We are committed to protecting your privacy and handling your personal data responsibly.

We may collect and process the following types of personal data:

Information You Provide Directly

• Contact details: Name, phone number, email address

• Vehicle information: Make, model, year, registration number, mileage

• Service history: Previous repairs, maintenance records, warranty information

• Payment information: Processed securely through our payment provider

• Communication records: Emails, phone calls, and messages you send us

Information We Collect Automatically

• Website usage: IP address, browser type, pages visited, time spent on site

• Cookies: Small files stored on your device to improve your experience

We use your personal data for the following purposes:

• Service delivery: To provide car repair and servicing

• Communication: To contact you about appointments, quotes, and service updates

• Record keeping: To maintain service history and warranty information

• Payment processing: To handle transactions securely

• Legal compliance: To meet our legal and regulatory obligations

• Business improvement: To improve our services and website functionality

We process your personal data based on:

• Contract performance: To provide the services you've requested

• Legitimate interests: To run our business effectively and improve our services

• Legal obligation: To comply with tax, accounting, and safety regulations

• Consent: Where you've given specific permission (e.g., for marketing emails)

We may share your information with:

• Parts suppliers: To source required components for your vehicle

• Insurance companies: When work is covered by insurance claims

• Payment processors: To handle secure transactions

• Legal authorities: When required by law

• Professional advisors: Accountants, lawyers, and business consultants

We never sell your personal data to third parties.

We retain your personal data for:

• Service records: Up to 7 years for tax and warranty purposes

• Contact information: Until you request removal or we no longer need it

• Website data: Up to 2 years for analytics purposes

• Payment records: As required by accounting and tax regulations

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data

• Rectification: Correct inaccurate or incomplete information

• Erasure: Request deletion of your data (subject to legal requirements)

• Restriction: Limit how we process your data

• Portability: Receive your data in a transferable format

• Object: Object to processing based on legitimate interests

• Withdraw consent: Where processing is based on your consent

To exercise these rights, contact us using the details below.

Our website uses cookies to:

• Ensure the website functions properly

• Remember your preferences

• Analyse website traffic and usage

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: info@wantage4x4.uk

• Phone: 01235 768 506

• Post: Wantage 4x4 Limited, Unit 8, W&G Estate, Faringdon Road, East Challow, Wantage OX12 9TF

If you're not satisfied with how we handle your personal data, you can lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk

• Phone: 0303 123 1113

• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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